Mystery Shop Services help you evaluate your staff’s strengths and weaknesses in order to customize training and allocate resources for success. Full House Marketing® Mystery Shoppers are trained to review the presentations of leasing and sales associates while observing Fair Housing consistency. This performance review is ideal to identify areas of strength and weakness, furthering potential training opportunities and employee enhancement. Mystery shopping reports are available nationwide, using our standard form or your custom form. Review your staff's performance by choosing:
- In-person Mystery Shop includes phone shop
- Phone shop only
- choice of recorded audio with summary or written report
- Cyber shop for internet effectiveness and follow-up
Shopping report rates are available on the Order A Mystery Shop Report page. Annual shopping contracts and volume discounts may be available depending on your quantities and shopping frequency. Please contact your local Full House Marketing® office for a personalized shopping program and customized pricing.
Order a Mystery Shop Report
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